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How To Ride

/How To Ride
How To Ride2018-06-21T11:56:55+00:00

How To Ride (FAQ)

Accessibility2015-07-13T08:19:34+00:00

ESTA is a viable alternative for customers with disabilities as all buses are wheelchair accessible, equipped with either low-floor ramps or lifts.

Once on board, priority seating behind the driver is available for customers with disabilities. In addition, securement locations are available for customers who use wheelchairs. ESTA also provides ADA Customer Service Training for our bus operators, and they are available to assist people with disabilities.  View and download ADA Paratransit Eligibility Policy (PDF) & Application (PDF)

ADA Notice Under the Americans with Disabilities Act (PDF)

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”) and Section 504 of the Rehabilitation Act of 1973, the Eastern Sierra Transit Authority (ESTA) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.

Animals2017-04-24T16:41:40+00:00

Well-behaved pets that are muzzled and leashed, or in a carrier are welcome aboard ESTA buses.  Service animals are also welcome aboard ESTA buses and are governed by the rules in the ESTA Service Animal Policy (PDF).

Bikes2015-07-30T14:58:11+00:00

Racks will hold many wheel and frame sizes. Bicycles with wheels from 20 to 29 inches in diameter generally fit; recumbent bikes do not. Please let us know if you are traveling with a bike so as to assure space.

*Vans are not equipped with bike racks.

Connections2018-07-18T09:14:36+00:00

We offer these links to help you find connecting transit services, transportation options, and resources to help you explore the Eastern Sierra.

Transit
Yosemite Area Regional Transit System
Reno/Tahoe International Airport
Greyhound Bus Lines
Amtrak California
Amtrak (National)
Kern Regional Transit
MetroLink
The Eastern Sierra
395.com
Mono County Tourism and Film Commission – The Mono County Tourism and Film commission is a great resource for travel, tourism, and local information.
Holidays2018-06-29T11:25:32+00:00

The Eastern Sierra Transit Authority has adopted eleven holidays to be observed by employees. ESTA bus services may operate on many of these holidays in some or all of our communities.The observed holiday’s are:  New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, Day After Thanksgiving and Christmas Day.  For information on whether a particular bus service will be operational on a specific holiday, please call: 760-872-1901.

Please also review our News to get updates on holiday closures.

2017 Holiday Schedule:

New Year’s Day Monday, January 1, 2018 all services will be closed except those within the Town of Mammoth Lakes.

President’s Day, Monday, February 19, 2018 all services will be closed except those within the Town of Mammoth Lakes.

Memorial Day, Monday, May 28, 2018 all services will be closed except those within the Town of Mammoth Lakes.

Independence Day, Wednesday, July 4, 2018 all services will be closed except those within the Town of Mammoth Lakes, and the Bishop Creek Shuttle.

Labor Day, Monday, September 3, 2018 all services will be closed except those within the Town of Mammoth Lakes.

Veteran’s Day will be observed Monday, November 12, 2018, Eastern Sierra Transit will be operating a reduced schedule. The following routes will operate:

  • 395 Routes North to Reno and South to Lancaster
  • Lone Pine to Bishop 6:15am
  • Bishop to Lone Pine 1:15pm & 6:30pm
  • Mammoth to Bishop 7:50am
  • Bishop to Mammoth 6:30pm
  • Bishop Dial-A-Ride Limited Service – Priority will be given to Seniors and Disabled
  • All Services in the Town of Mammoth

Thanksgiving, Thursday, November 22, 2018 all services will be closed except those within the Town of Mammoth Lakes.

Friday, November 23, 2018, Eastern Sierra Transit will be operating a reduced schedule. The following routes will operate:

  • 395 Routes North to Reno and South to Lancaster
  • Lone Pine to Bishop 6:15am
  • Bishop to Lone Pine 1:15pm & 6:30pm
  • Mammoth to Bishop 7:50am
  • Bishop to Mammoth 6:30pm
  • Bishop Dial-A-Ride Limited Service – Priority will be given to Seniors and Disabled
  • All Services in the Town of Mammoth

Tuesday, December 25, 2018 all services will be closed except those within the Town of Mammoth Lakes.

Luggage and strollers2015-10-26T09:26:00+00:00

The buses have cargo room, but we ask riders to limit baggage to two bags plus a carry-on. ESTA can also accommodate strollers.  See ESTA’s Luggage Policy (PDF) for additional details.

Reservations2017-03-21T16:25:38+00:00

Advance Reservations may be requeseted online, at least 2 business days prior to your date of travel (e.g. submit reservation request on Thursday for travel the following Monday).

Click here to request a reservation on the Lone Pine to Reno route.

Click here to request a reservation on the Mammoth Lakes to Lancaster route.

When your reservation request is confirmed, you will be advised of payment options.

How to Pay the Fare2017-07-20T10:04:29+00:00
Fares can be paid directly to the Driver on all routes and both tickets and passes can always be purchased from drivers.

PLEASE HAVE EXACT CHANGE.  CHANGE WILL  ONLY BE MADE WITH COUPONS VALID FOR PAYMENT FOR FUTURE TRAVEL ON EASTERN SIERRA TRANSIT — FARES CAN BE PAID BY CREDIT CARD ONLY ON THE LONE PINE TO RENO, AND MAMMOTH LAKES TO LANCASTER ROUTES

Tickets and passes are also available for purchase at our Bishop and Mammoth Lakes offices. ESTA accepts Visa, Master Card, or Discover for advanced purchase with a minimum charge of $10.

Multiride passes for Dial-a-Ride and Town-to-Town routes can be purchased online on the Buy-My-Pass page.

Advanced Payment for tickets and passes may be made with a credit card by calling the Bishop office at 760.872.1901 ext. 22.  The full fare will be charged at the time of sale.  The reservation can be cancelled up to 24 hours before the time of reservation for a 20% cancellation fee.

Unused Tickets my be submitted for a 50% refund, or may be used on the same route within 30 days by making a reservation.

Partially Used Tickets are tickets that were not used to reach a final destination. When a rider opts to disembark at a stop short of a destination, thereby not completing the purchased trip on a one way ticket, no portion of that ticket is refundable.

Late Bus and Missed Connections  While ESTA makes every effort to provide on-time service, it does not guarantee its departure and arrival times, which may be affected by any number of factors including weather, traffic, or mechanical problems.  ESTA is not liable for expenses incurred as a result of delay.

Rider Etiquette2017-12-06T18:59:36+00:00

All ESTA passengers are expected to exhibit appropriate social behavior while on the bus, interacting with the drivers or with other passengers. Behavior that distracts the driver or annoys other passengers is not permitted.

This behavior includes but is not limited to: Smoking, Drinking, Eating, Littering, Abusive Language, Loud Music, Vandalism, Spitting and Leaving Seats While Vehicle is in Motion.

Solicitation is not allowed on ESTA vehicles.

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