How to Ride

Home/How to Ride

Rider Etiquette

13 May 2015

Animals

2017-04-24T16:41:40-07:00

Well-behaved pets that are muzzled and leashed, or in a carrier are welcome aboard ESTA buses.  Service animals are also welcome aboard ESTA buses and are governed by the rules in the ESTA Service Animal Policy (PDF).

Animals2017-04-24T16:41:40-07:00
13 May 2015

Bikes

2015-07-30T14:58:11-07:00

Racks will hold many wheel and frame sizes. Bicycles with wheels from 20 to 29 inches in diameter generally fit; recumbent bikes do not. Please let us know if you are traveling with a bike so as to assure space.

*Vans are not equipped with bike racks.

Bikes2015-07-30T14:58:11-07:00
12 May 2015

Connections

2018-07-18T09:14:36-07:00

We offer these links to help you find connecting transit services, transportation options, and resources to help you explore the Eastern Sierra.

Transit
Yosemite Area Regional Transit System
Reno/Tahoe International Airport
Greyhound Bus Lines
Amtrak California
Amtrak (National)
Kern Regional Transit
MetroLink
The Eastern Sierra
395.com
Mono County Tourism and Film Commission – The Mono County Tourism and Film commission is a great resource for travel, tourism, and local information.
Connections2018-07-18T09:14:36-07:00
12 May 2015

Holidays

2024-01-31T16:06:50-08:00

The Eastern Sierra Transit Authority has adopted several holidays to be observed by employees.  ESTA bus services may operate on many of these holidays in some or all of our communities.  The observed holidays are:  New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, Day After Thanksgiving and Christmas Day.  For information on whether a particular bus service will be operational on a specific holiday, please call: 760-872-1901 ext 22

Please also review our News to get updates on holiday closures.

2023-24 Holiday Schedule:

President’s Day, Monday, February 19, 2024, all services will be closed except those within the Town of Mammoth Lakes.

Memorial Day, Monday, May 27, 2024, all services will be closed except those within the Town of Mammoth Lakes.

Independence Day, Thursday, July 4, 2024, all services will be closed except those within the Town of Mammoth Lakes.

Labor Day, Monday, September 2, 2024, all services will be closed except those within the Town of Mammoth Lakes.

Veteran’s Day, Monday, November 11, 2024, Eastern Sierra Transit will be operating a reduced schedule. The following routes will operate:

  • 395 Routes North to Reno and South to Lancaster
  • Lone Pine to Bishop 6:10am, 11:45am, & 5:00pm
  • Bishop to Lone Pine 8:45am, 1:15pm, & 6:20pm
  • Mammoth to Bishop 7:50am, 2:15pm, 5:15pm, & 7:05pm
  • Bishop to Mammoth 6:45am, 7:25am, 1:10pm, & 6:10pm
  • Bishop Dial-A-Ride Limited Service – Priority will be given to Seniors and those with Disabilities
  • All Services in the Town of Mammoth

Thanksgiving Day, Thursday, November 28, 2024, all services will be closed except those within the Town of Mammoth Lakes.

Day After Thanksgiving, Friday, November 29, 2024, Eastern Sierra Transit will be operating a reduced schedule. The following routes will operate:

  • 395 Routes North to Reno and South to Lancaster
  • Lone Pine to Bishop 6:10am, 11:45am, & 5:00pm
  • Bishop to Lone Pine 8:45am, 1:15pm, & 6:20pm
  • Mammoth to Bishop 7:50am, 2:15pm, 5:15pm, & 7:05pm
  • Bishop to Mammoth 6:45am, 7:25am, 1:10pm, & 6:10pm
  • Bishop Dial-A-Ride Limited Service – Priority will be given to Seniors and those with Disabilities
  • Night Rider
  • All Services in the Town of Mammoth

Christmas Day, Wednesday, December 25, 2024, all services will be closed except those within the Town of Mammoth Lakes.

New Year’s Day, Wednesday, January 1, 2025, all services will be closed except those within the Town of Mammoth Lakes.

Holidays2024-01-31T16:06:50-08:00
12 May 2015

Luggage and strollers

2022-07-13T10:16:50-07:00

The buses have cargo room, but we ask riders to limit baggage to one bag plus a carry-on. ESTA can also accommodate strollers.  Space is limited.

Luggage and strollers2022-07-13T10:16:50-07:00
12 May 2015

Reservations

2023-11-14T18:12:57-08:00

Online tickets must be paid when the reservation is made.  To make arrangements to pay the driver on the day of travel call 760.872.1901 ext 2.   

Online reservations must be booked before midnight PST/PDT of the day of travel (example: book by 11:59pm on Monday for travel on Tuesday).  For same-day travel arrangements please call 760.872.1901  ext 2.

Click Here to Make a Reservation

Walk-on service is available the day of travel on a first-come, first served basis.   Please have exact cash fare.  The driver does not carry change.

General Terms and Conditions:

**Please Arrive 10 minutes prior to Departure Time**
When reserving and paying for travel with Eastern Sierra Transit, you agree to and accept the full terms and conditions associated with the travel. Go to https://www.estransit.com/how-to-ride/ for more information.
ESTA will not be held responsible for your personal belongings. ESTA cannot be held responsible for loss, theft or damage to any of your personal belongings, regardless of the circumstances.
ESTA will not be held liable for delays due to breakdowns, weather, or other conditions beyond our control.
All reservations and tickets expire on the date and time of travel posted on the ticket. Tickets and reservations are non-transferable. Cancellations made in advance are subject to a 20% processing fee when issuing a refund.

Reservations2023-11-14T18:12:57-08:00
12 May 2015

How to Pay the Fare

2023-02-10T15:32:31-08:00
Fares can be paid directly to the Driver on all routes and both tickets and passes can always be purchased from drivers.
CASH FARES:  If you are paying with cash, please have the exact fare.  For security reasons drivers do not carry or make change.  

Credit card payments can be made on the Reno and Lancaster routes only.

Tickets and passes are also available for purchase at our Bishop and Mammoth Lakes offices. ESTA accepts Visa, Master Card, or Discover for advanced purchase with a minimum charge of $6.

Multiride passes for Dial-a-Ride and Town-to-Town routes can be purchased online on the Buy-My-Pass page.

Advanced Payment for tickets and passes may be made with a credit card by calling the Bishop office at 760.872.1901 ext. 22.  The full fare will be charged at the time of sale.  The reservation can be cancelled up to 24 hours before the time of reservation for a 20% cancellation fee.

Partially Used Tickets are tickets that were not used to reach a final destination.  When a rider opts to disembark at a stop short of a destination, thereby not completing the purchased trip on a one-way ticket, no portion of that ticket is refundable.

Late Bus and Missed Connections  While ESTA makes every effort to provide on-time service, it does not guarantee its departure and arrival times, which may be affected by any number of factors including weather, traffic, or mechanical problems.  ESTA is not liable for expenses incurred as a result of delay.

How to Pay the Fare2023-02-10T15:32:31-08:00
12 May 2015

Rider Etiquette

2022-11-16T10:47:14-08:00

All ESTA passengers are expected to exhibit appropriate social behavior while on the bus, interacting with the drivers or with other passengers. Behavior that distracts the driver or annoys other passengers is not permitted.

This behavior includes but is not limited to: Smoking, Drinking, Eating, Littering, Abusive Language, Loud Music, Vandalism, Spitting and Leaving Seats While Vehicle is in Motion.

Any behavior or action that creates a safety or health issue or danger is not allowed on the bus.

Solicitation is not allowed on ESTA vehicles.

Rider Etiquette2022-11-16T10:47:14-08:00